Frequently Asked Questions
Note: The following is for Wikishopline.com products. Questions for third party vendors should be directed towards them.
How to search products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
How are shipping costs calculated?
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly: firstname.lastname@example.org
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.
Third Party Vendors
We do have reviews and products of third party vendors in which if you choose to view or buy their products, you will be redirected to their websites. Any questions that you may have about any of their products, services or policies therein, should be directed towards those third party vendors as Wikishopline.com has no control over vendor decision, discretion or polices.
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