About this role
We are looking for an experienced Chat Support Specialist to join our software company full-time. You will be responsible for assisting customers via live chat and email , answering product questions, troubleshooting issues, and ensuring customers have a great experience with our software. Responsibilities Respond to customer inquiries via live chat and email Troubleshoot basic software issues Escalate technical problems when needed Maintain a high level of customer satisfaction Document customer feedback and common issues Work closely with our support and operations teams
Skills / categories
Frequently asked questions
How do I apply to this role?
Click the "Apply on RemoteOK" button at the top of this page. You'll be sent to the original posting where the employer accepts applications. Wikishopline doesn't collect resumes or process applications.
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No. Aggregated jobs are free for both sides. Wikishopline also accepts $5 / 30-day paid postings at /jobs/submit for employers who want direct visibility — but the listing you're viewing was sourced from a partner.
