Customer Service Associate Representative Cigna Healthcare
About this role
The Customer Service Associate Representative provides support to participants, clients, and providers by answering inquiries related to group health benefits and claims payments. The role also includes researching claims, documenting interactions, and assisting team members as needed. Essential Job Functions Answer telephone calls from plan participants, group contacts, and providers regarding benefits and claims. Provide clear, accurate, and timely responses to information requests. Document all calls in Chronolog by summarizing key points of each conversation. Return messages from
Skills / categories
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